We want you to be completely satisfied with your purchase from fu zhou gao xin qu jiu dian jiu yi wang luo chuan mei you xian gong si. If for any reason you are not happy with your order, we offer a straightforward returns process to make things right. Please review our Returns Policy below:
Returns Process
- Initiating a Return
- To initiate a return, please contact us at [email protected] within 30 days of receiving your order.
- Please provide your order number, the reason for the return, and any relevant details about the product.
- Return Eligibility
- Items must be unused, in their original condition, and with tags attached to be eligible for a return.
- Products that show signs of wear and tear or damage may not be accepted for a return.
- Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part.
- We recommend using a trackable shipping service to ensure your return reaches us safely.
- Refund Process
- Once we receive your returned item, our team will inspect it and process your refund.
- Refunds will be issued to the original payment method used for the purchase.
- Please allow 5-7 business days for the refund to reflect in your account.
Exchange Policy
If you wish to exchange your item for a different size, color, or style, please follow the same process as outlined in the Returns Process section. We will do our best to accommodate your exchange request based on product availability.
Damaged or Incorrect Items
In the unfortunate event that you receive a damaged or incorrect item, please contact us immediately at [email protected] with details and photos of the issue. We will work with you to resolve the problem promptly.
Contact Us
If you have any questions or require assistance with your return, please reach out to our customer service team at [email protected]. We are here to help you with any concerns you may have regarding your purchase.